Gearstac · Support
Help when the bay is busy
In-app chat for customers, email for everyone else — plus migration and onboarding paths for bigger cutovers.
In the product
Signed-in shops get support chat without leaving the workflow board.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Support data feeds reports and follow-up automatically
[email protected] for account, billing, and access help.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Support data feeds reports and follow-up automatically
Data migration
HQ tools and guided cutovers so you are not alone with a CSV.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Support data feeds reports and follow-up automatically
Enterprise onboarding
Multi-location rollouts with shared playbooks and HQ visibility.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Support data feeds reports and follow-up automatically
Help center resources
Product pages, FAQ, webinars, and calculators for self-serve learning.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Support data feeds reports and follow-up automatically
Escalations
Include your shop name and screenshots — we route faster with context.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Support data feeds reports and follow-up automatically
Frequently asked questions
How fast do you respond?
In-app chat is for signed-in shops during support hours; email aims for same-business-day replies.
Can you help migrate?
Yes — start at /product/data-migration or mention migration on your demo request.
Want to explore more?
Workflow
A live board that matches how your shop actually works — from drop-off to paid invoice — so writers, techs, and the counter share one honest picture of the day.
Learn moreEstimates
Build fast with canned services, send by text or email, and collect line-by-line authorizations that turn into real work — not phone-tag maybes.
Learn moreInvoices
Professional invoices, deposits, store credit, overpayments, and fleet settlement — all tied to the same job that started as an estimate.
Learn moreSee support in your shop
Book a demo or check packaging — no maze of plugins required.