Gearstac · CRM Essentials
Auto repair CRM that fills the schedule
Reviews, campaigns, reminders, deferred work, referrals, and booking — so retention is a system, not a hope.
Reputation on autopilot
Review Manager with AI-assisted responses so five-star proof compounds. Writers stay on the same order from first write-up through paid invoice, so nothing important lives in a side chat or sticky note. Writers stay on the same order from first write-up through paid invoice, so nothing important lives in a side chat or sticky note.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- CRM Essentials data feeds reports and follow-up automatically
Retention that books the next visit
Service reminders and deferred follow-up turn declined work into appointments. Techs see assignments, notes, and inspection items without walking back to a desktop for every answer. Techs see assignments, notes, and inspection items without walking back to a desktop for every answer.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- CRM Essentials data feeds reports and follow-up automatically
Campaigns without another ESP
SMS and email to opted-in customers with performance you can measure. Owners get an honest picture of open work, approvals waiting, and cash collected — without waiting for Friday’s spreadsheet export.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- CRM Essentials data feeds reports and follow-up automatically
Scheduling in the same CRM
Appointment scheduling and reminders live with the customer record. Customers experience clear estimates, photo-backed recommendations, and pay links that do not require another app install.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- CRM Essentials data feeds reports and follow-up automatically
Referrals you can track
Shop-to-shop and customer referral rewards without a side spreadsheet. When something stalls — parts, authorization, or a no-show — the board and CRM surfaces make the next action obvious.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- CRM Essentials data feeds reports and follow-up automatically
One retention story
Messages, reviews, deferred work, and campaigns share the customer — writers are not juggling five logins. Gearstac is built for repair shop reality: canned services, DVIs, inventory, fleet pay, and retention loops in one login.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- CRM Essentials data feeds reports and follow-up automatically
Frequently asked questions
Is CRM separate from workflow?
No. CRM sits on the same customers and orders your board already uses.
Can we run SMS campaigns?
Yes, to opted-in customers with compliance controls.
Want to explore more?
Workflow
A live board that matches how your shop actually works — from drop-off to paid invoice — so writers, techs, and the counter share one honest picture of the day.
Learn moreEstimates
Build fast with canned services, send by text or email, and collect line-by-line authorizations that turn into real work — not phone-tag maybes.
Learn moreInvoices
Professional invoices, deposits, store credit, overpayments, and fleet settlement — all tied to the same job that started as an estimate.
Learn moreSee crm essentials in your shop
Book a demo or check packaging — no maze of plugins required.