Gearstac · Messaging
Text and email from the order
Two-way messaging with templates, scheduling, and compliance — so approvals and pickup updates never leave the job record.
One inbox next to the job
Every thread lives on the order. No phone tag across personal cell phones and random apps. Writers stay on the same order from first write-up through paid invoice, so nothing important lives in a side chat or sticky note. Writers stay on the same order from first write-up through paid invoice, so nothing important lives in a side chat or sticky note.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Messaging data feeds reports and follow-up automatically
Reduce no-shows
Reminders and ready-for-pickup texts land when they matter — before an empty bay costs you the hour. Techs see assignments, notes, and inspection items without walking back to a desktop for every answer.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Messaging data feeds reports and follow-up automatically
Stay compliant
STOP/START handling and preference links for SMS and email so marketing and transactional messages stay clean. Owners get an honest picture of open work, approvals waiting, and cash collected — without waiting for Friday’s spreadsheet export.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Messaging data feeds reports and follow-up automatically
Templates that sound like you
Saved messages for approvals, status, and reminders — edited once, reused every day. Customers experience clear estimates, photo-backed recommendations, and pay links that do not require another app install.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Messaging data feeds reports and follow-up automatically
Scheduled sends
Queue follow-ups without babysitting the inbox all afternoon. When something stalls — parts, authorization, or a no-show — the board and CRM surfaces make the next action obvious.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Messaging data feeds reports and follow-up automatically
Impress customers without chaos
Professional, on-time updates from the same system that built the estimate. Gearstac is built for repair shop reality: canned services, DVIs, inventory, fleet pay, and retention loops in one login.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Messaging data feeds reports and follow-up automatically
Frequently asked questions
Is messaging two-way?
Yes. Customer replies land back on the order so writers see context next to the job.
Can we schedule messages?
Yes. Queue follow-ups and reminders without living in a separate ESP.
Want to explore more?
Workflow
A live board that matches how your shop actually works — from drop-off to paid invoice — so writers, techs, and the counter share one honest picture of the day.
Learn moreEstimates
Build fast with canned services, send by text or email, and collect line-by-line authorizations that turn into real work — not phone-tag maybes.
Learn moreInvoices
Professional invoices, deposits, store credit, overpayments, and fleet settlement — all tied to the same job that started as an estimate.
Learn moreSee messaging in your shop
Book a demo or check packaging — no maze of plugins required.