Gearstac · Reviews Manager
Turn great work into five-star proof
Request reviews at the right moment, monitor feedback, and respond faster — tied to the visit that earned it.
Ask on autopilot
Trigger review requests when the job is done — while the experience is still fresh. Writers stay on the same order from first write-up through paid invoice, so nothing important lives in a side chat or sticky note. Writers stay on the same order from first write-up through paid invoice, so nothing important lives in a side chat or sticky note.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Reviews Manager data feeds reports and follow-up automatically
AI-assisted replies
Draft responses that stay timely and on-brand when volume spikes. Techs see assignments, notes, and inspection items without walking back to a desktop for every answer. Techs see assignments, notes, and inspection items without walking back to a desktop for every answer.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Reviews Manager data feeds reports and follow-up automatically
Monitor reputation in one feed
See new reviews without living in another dashboard all day. Owners get an honest picture of open work, approvals waiting, and cash collected — without waiting for Friday’s spreadsheet export.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Reviews Manager data feeds reports and follow-up automatically
Tie praise (and complaints) to the visit
Know which job earned the feedback so coaching is specific. Customers experience clear estimates, photo-backed recommendations, and pay links that do not require another app install.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Reviews Manager data feeds reports and follow-up automatically
Protect and grow reputation
Consistent asks + fast replies compound into the social proof that books the next stranger. When something stalls — parts, authorization, or a no-show — the board and CRM surfaces make the next action obvious.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Reviews Manager data feeds reports and follow-up automatically
Works with CRM retention
Reviews sit next to campaigns, reminders, and deferred work — not in a silo. Gearstac is built for repair shop reality: canned services, DVIs, inventory, fleet pay, and retention loops in one login.
- Stays on the same order your writers already open
- Techs and the counter see updates without another login
- Reviews Manager data feeds reports and follow-up automatically
Frequently asked questions
When are review requests sent?
At the right moment after completion — configured with your CRM review flow.
Can AI write responses?
AI-assisted drafts help you reply faster; you stay in control of what sends.
Want to explore more?
Workflow
A live board that matches how your shop actually works — from drop-off to paid invoice — so writers, techs, and the counter share one honest picture of the day.
Learn moreEstimates
Build fast with canned services, send by text or email, and collect line-by-line authorizations that turn into real work — not phone-tag maybes.
Learn moreInvoices
Professional invoices, deposits, store credit, overpayments, and fleet settlement — all tied to the same job that started as an estimate.
Learn moreSee reviews manager in your shop
Book a demo or check packaging — no maze of plugins required.